Returns & Exchanges
At Maramani, we strive for perfection in every blueprint and home design; however, if your digital download or physical plan set does not meet your expectations, we offer a flexible exchange and return window. Please note that once digital files have been downloaded or physical prints have been modified, specific industry restrictions apply.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of purchase with your order number and the specific reason for your return or exchange request.
- 2.Review and Approval
Our architectural specialists will review your request to ensure the plans have not been utilized for construction permits or unauthorized site duplication.
- 3.Selection of Alternative
If you are opting for an exchange, our team will help you select a new floor plan that better suits your site requirements or aesthetic preferences.
- 4.Final Processing
Once approved, refunds will be credited back to your original payment method within 5-7 business days, or your new digital files will be dispatched immediately.